Create online and mobile communities to connect with consumers, creating customer advocates who learn, share and…buy from you.

• Increase sales
• Build customer loyalty
• Create buzz and drive referrals

Ogilvy / Kodak
Kodak Gallery creates online community of brand enthusiasts, enabling customers to exchange ideas on how to use Kodak products. Customers learn from each other through shared experiences and uploaded content – driving retail revenues and brand-focused conversations.

Engage consumers to extend the experience to online communities. Create sustainable customer relationships that drive revenue and build loyalty. Through online communities, you remain connected with your customers – providing the opportunity to:

• Sell the experience, and keep them coming back for more
• Sell related goods and services
• Sell advertisers

International Speedway Corp.
ISC engages consumers beyond race day to extend the sporting experience online. Dynamic online community unites motorsports fans, promotes the ISC brand and related products, and increases advertising revenues.

 

Enable your clients to move beyond the ‘social’ aspects of social networks to turn customer engagement into real dollars and real results.

• Make smart social media decisions for your clients with proven solutions
• Manage multiple media campaigns with a single platform
• Create additional sources of revenue by wrapping services around award-winning technology

Isobar
Agency enables clients to confidently leverage social media to engage consumers. Results include increases in revenues and brand affinity, and viral word of mouth marketing. Success leads to multiple campaigns and has earned the Isobar/Adidas/Neighborhood America partnership two prestigious awards.

Boost your competitive advantage with online communities. By engaging consumers, customer-centric companies create products that consumers want to buy.

• Drive innovation with new ideas
• Accelerate time-to-market with reduced costs
• Improve business processes and efficiencies

Gain ongoing business intelligence and a sustainable means to build and nurture relationships with your most valuable assets.

• Improve efficiencies with greater communication
• Improve business processes through continual feedback
• Strengthen loyalties through inclusion and valued input

Evolve to social CRM with integration of enterprise social networking. Create customer dialogue and conversation through meaningful customer engagement.

• Enhance the value of existing CRM system by integrating enterprise social network solution
• Shift from managing relationships to creating conversation through customer engagement
• Create one consolidated view of customer data and online activity to enhance customer relationships and ease follow-up