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Neighborhood America Selected to Join Expert Panel to Address Hot Topic of Social Media at CRMA 2008 Conference Recognized as CRM Magazine's Most Influential Leader in 2004, Neighborhood America's Michael Thomas joins expert panel to share successful social media strategies.
August 25, 2008 - Neighborhood America announces today it will share insights and best practices with the national audience attending the annual CRMA conference, Return2Customer. The two-day event begins August 26, 2008 in Atlanta and features presentations by some of the CRM industry's most sought-after speakers, including authors Paul Greenberg and Martha Rogers.
On day one, Neighborhood America's Michael Thomas will join a panel moderated by Ginger Conlon, Editor-in-Chief at 1to1 Media. Other panelists for the session entitled 'Tying Social Media to Bottom Line Performance' will include Brent Leary, co-founder of CRM Essentials and Social CRM Guru, Lincoln Barrett, VP of Global Consumer CRM, InterContinental Hotels Group and Raj Choudhury, VP of Digital Services, Engauge Digital.
Michael's session is designed to eliminate the ambiguity surrounding social media and share successful strategies that have led to results for Neighborhood America's customers. Attendees will learn how to launch their own online customer communities, tie mobile to social media activities, and realize profitable returns from social media strategies.
Who: Michael Thomas; Director, CRM & Social Media Strategy; Neighborhood America
What: http://www.crmaconference.org/index.html">CRMA Conference, Return2Customer 2008 -Tying Social Media to Bottom Line Performance
Where: Villa Christina; Atlanta, GA
When: August 26-27, 2008
To arrange a meeting with Michael at the CRMA 2008 conference: